PERSONAL OPINIONS
RESEARCH COLLABORATIONS
IN THE MEDIA
2018
Inside Design (by InVision) - Untangling Wicked Digital Problems
Adobe Blog - Ladies that UX Profile
FutureHeads - FFS (Futureheads Five Stories)
2016
Runners World - From ACL Tear to RoboLola
Pearson Blog - Exploiting digital for depression and dementia
Creative Brief - Director Profile
2015
The Drum - Is Rapid Innovation in retail really improving the customer experience?
The Drum - We need to see more women in tech
2011
Marketing Week - Adopt a joined up approach to customer experience (comment)
VC Cafe - Whitepaper: The Customer Experience Deficit in multi-channel retail